Russell, John (2008) Wikis and Collaborative Reference Services , in Steiner, Sarah K. and Madden, M. Leslie, Eds. The Desk and Beyond: Next Generation Reference Services, Association of College and Research Libraries, 2008, pp. 99-105.

"Librarians have long been concerned with connecting researchers with information, typically (but by no means exclusively) by means of face-to-face contact at a reference desk. With the advent of the Internet and the proliferation of online resources and services, librarians have used Web-based resources to add an asynchronic dimension to traditional synchronic reference services. One of the new Web-based technologies that has been discussed by librarians in the past few years is the wiki. Librarians have been using wikis for a variety of purposes, including research guides, knowledge-bases, and library Web sites, though they are flexible enough to work in most situations where collaboration or quick Web editing are desired. Wikis are an attractive tool for reference services because they are a relatively simple and inexpensive way to improve information flows among librarians and between librarians and their campus community."

Electronic Journal of Academic and Special Librarianship (vol.9, n° 2, été 2008)

Introducing Learning Commons Functionality into a Traditional Reference Setting

"For the past decade the University Libraries at The University of Akron has been modifying and enhancing its services in response to changing technologies and user needs, as well as evolving campus strategies. Library efforts centered on service excellence and student success have played a leading role in the inclusion of a planned learning commons as one of the key strategic initiatives of the University. At this time the learning commons concept has been fully developed, while the proposed building renovation plan is underway. The Library, however, is utilizing key opportunities in the present to integrate learning commons functionality into its existing reference service. This article is intended as a resource to other reference departments also in the midst of planned learning commons or that are aspiring to incorporate some aspects of commons service models into their existing services."

"As distance education continues to grow in Florida, libraries are developing the resources and services to meet the needs of faculty and students. This article identifies what distance learning library services the Florida’s State University System (SUS) Libraries are providing. It concludes with recommendations for additional and improved services and identifies areas for future research in the state of Florida."

"Library 2.0 applications benefit library users by providing rich, peer-generated content that adds value to online library databases and systems. However, not all of this shared content is beneficial, for it’s possible for library users to abuse library 2.0 applications by uploading words, pictures, or other content that constitutes hate speech. Internet lawyer Christopher Wolf warns of, “ … the sudden and rapidly increasing deployment of Web 2.0 technologies to spread messages, sounds and images of hate across the Internet and around the world”. As academic libraries make available Web 2.0 systems that allow user-generated content, they must incorporate into these systems quick, effective, and consistent means of dealing with user-generated hate speech."

Karen Calhoun, sur Metalogue, a publié ses notes du panel "Free the Data".

Voir aussi sa présentation, "Some rights reserved: the environment for data sharing"

Eric L. Morgan a dressé une liste des tendances potentielles qui pourraient alimenter les discussions lors de la conférence d'été de l'American Library Association (ALA).

Ce qui suit est un bref résumé des points mentionnés par E. L. Morgan (aménagés parfois à ma sauce):

> Sites web
Le contenu est roi, certes. Mais ne dédaignons pas la structure (visuelle et graphique) de l'information que nous proposons. Pas pour le plaisir des yeux, mais pour améliorer et "simplifier" l'accès à l'information. Evitons de perdre les utilisateurs dans les méandres d'une structure trop lourde.

> Données de la recherche
Tout le monde ne sera pas d'accord, mais il est important aussi, dans certaines disciplines, d'avoir accès à l'état de la recherche avant le stade des résultats et de la publication. Une réponse possible: les dépôts institutionnels peuvent aussi accueillir le workflow de la recherche, pas seulement les publications finales.

> Dépôts institutionnels
Pour Morgan, l'accent doit être mis, avec raison, sur les services: versioning, outils collaboratifs (la recherche n'est pas le fait d'un individu, mais d'un groupe de personnes), réutilisation de l'information, etc.

> Appareils mobiles
(Ou portables.) Morgan semble conquis par l'iPhone: interface facile à utiliser; connectivité rapide; applications plein écran (évite donc le scrolling qui en énerve plus d'un).

> Opacs de nouvelle génération
Nous y (re)voilà. Morgan préconise l'utilisation de fonctionnalités d'action: Tag. Share. Review. Add. Read. Save. Delete. Annotate. Index. Syndicate. Cite. Compare forward and backward in time. Compare and contrast with other documents. Transform into other formats. Distill. Purchase. Sell. Recommend. Rate. Create flip book. Create tag cloud. Find email address of author. Discuss with colleagues. Etc.

> Libre accès
Nous y (re)voilà 2. On connaît les limites et les contraintes des différents modèles de libre accès, aux revues notamment. Eh bien justement, il n'y a pas que les revues, nous dit Morgan. Et il n'y a pas que le contenu. Comme pour les dépôts, comme pour les Opacs, nous pouvons offrir des services et enrichir la recherche/navigation des utilisateurs: le contenu peut provenir de différentes sources (Open Content Alliance, Project Gutenburg, etc.), et peut être proposé avec des services: création de bibliographies, traçage des citations; trouver des termes semblables dans différents supports (revues, livres), etc.. Bref, essayons de rendre le contenu en libre accès plus "réel".

> Réseaux sociaux
Ne nous trompons pas d'objectif: oublions notre ego (oui, je sais, pour certains, c'est extrêmement difficile) et pensons aux utilisateurs: le but est d'utiliser les réseaux sociaux et leurs outils pour permettre un meilleur (voire différent) accès aux informations et aux services que nos institutions proposent. Nous devons nous "effacer" et laisser sur le devant de la scène le contenu et les services.

> Services web/API
En vrac: SRU/SRW, OpenSearch, OAI-PMH, OAI-ORE, Rss, Atom... Ces services web, pour faire court, permettent une interaction machine-à-machine, c'est-à-dire un partage non-ambigu de données entre deux machines. Par exemple, entre votre Opac et Amazon. Entre votre dépôt institutionnel et des dépôts disciplinaires ou transnationaux. Etc. Bien qu'ils soient différents, ces services opèrent le même genre de tâches: effectuer une requête, attendre, recevoir une réponse (du contenu). Donc, Morgan nous suggère de 1) rendre notre contenu accessible via des API, 2) enrichir notre contenu par des agrégations provenant d'autres contenus. Le but étant, toujours le même, de permettre aux utilisateurs de trouver mieux et plus.

Suite au récent congrès Trends from Mobile World, ce billet sur Stephen's Lighthouse présente en 30 points les tendances en matière de téléphonie et d'usage des technologies dites mobiles pour les prochaines années. Voici les 5 premiers.

1. Voice will not be the dominant form of electronically mediated communication in the future. It will stay static as new forms - even beyond texting and SMS take over. Jetson style videophones are already here (including my new one).
2. Mobile will have a large component of asynchronous voice messaging including threaded discussions using v-mail technologies. Timed v-mail as well as mobile v-blogging will be common.
3. Mobile devices will be most individuals' primary electronic device used for their calendar, voice and e-mail, small scale video, learning, surfing, search, GIS, etc. - basically most everything. This moves the virtual world from home or office-based computing to truly personal computing.
4. GIS features will be key to the growth of mobile applications. 3D maps of your local area, context sensitive ads and coupons, smart mobs, political rallies, etc. will all come to popular consciousness. Search and local apps will be GIS sensitive.
5. Search on the mobile will be the fastest growing app in the next five years. It is already a major feature of Apple iPhones (as I noted on this blog recently) and other digital phone companies are well advised to catch up.

[ suite ]

...

A voir également ce rapport de la Technology Review du MIT: Your Next Cell Phone (toujours via Stephen's Lighthouse)

...

Màj (05/03/08): voir aussi ce rapport de Pew: Cellphones More Important To Users Than Internet, TV, Email (source: SEL, 05/03/08)

LISNews signale que Microsoft et la LoC ont passé un accord pour développer un outil permettant des visites virtuelles de certaines parties/collections de la bibliothèque physique. Le projet inclut aussi le futur site Myloc.gov, prévu en avril.

[ lire ]

Le rapport final [On the Record: Report of The Library of Congress Working Group on the Future of Bibliographic Control] du Working Group on the Future of Bibliographic Control (LoC) est disponible.

Via Catalogablog

Educause propose une série d'interviews (données pour le CNI) de personnalités impliquées dans les technologies liées à l'enseignement supérieur:

Jim Neal (Columbia University)
In this 20 minute podcast, we feature an interview with Jim Neal, Vice President for Information Services and University Librarian at Columbia University. He provides leadership for university academic computing and network services as well as a system of twenty-five libraries. He also works with the Electronic Publishing Initiative at Columbia (EPIC) and the Columbia Center for New Media Teaching and Learning (CCNMTL). He serves on key academic, technology, budget and policy groups at the University.
[ mp3 ]

Roger C. Schonfeld (Ithaka)
In this 18 minute podcast, we feature an interview with Roger C. Schonfeld, Manager of Research at Ithaka, an independent not-for-profit organization with a mission to accelerate the productive uses of information technologies for the benefit of higher education worldwide.
[ mp3 ]

Cathrine Harboe-Ree (Monash University)
Cathrine Harboe-Ree is the Monash University Librarian. She is a member of the CAUL (Council of Australian University Librarians) Executive and a faculty member of the CAUDIT-EDUCAUSE Institute. She was the CAUL representative on the Australian Government's eResearch Coordinating Committee in 2005 and 2006 and is currently a member of AeRIC (the Australian e-Research Infrastructure Council). She has established an electronic press for Monash University, is the project leader of the national institutional repository project, ARROW and is a member of Monash's Research Committee and e-Research Steering Committee.
[ mp3 ]

Kate Wittenberg
In this 11 minute podcast, we feature an interview with Kate Wittenberg, Director of the Electronic Publishing Initiative at Columbia (EPIC). She spoke to us at the Coalition for Neworked Information Fall 2007 Task Force Meeting.
As Director of the Electronic Publishing Initiative at Columbia, Kate Wittenberg directs the electronic publications Columbia International Affairs Online (CIAO), Columbia Earthscape, the Gutenberg-e online history project, Digital Anthropology Resources for Teaching, and the Core Integration for the National Science Digital Library. Kate's work focuses in particular on the creation of new models for scholarly communication, sustainable business plans for digital scholarly publishing, collaborative organizational models, and the evaluation of use and costs of scholarly and educational digital resources. EPIC develops relationships among scholars, technologists, publishers, librarians, and national and international partners that move beyond the organizational and disciplinary categories within the traditional university infrastructure. Kate writes and speaks frequently on the topics of scholarly communication in the online environment and digital publishing.
[ mp3 ]

Source: Educause

Sur LibWorld, un état de la biblioblogosphère italienne. (Des billets sur d'autres pays - Suisse, Argentine, ... - sont également disponibles.)

Via The Geek Librarian

L'ACRL a publié Library 2.0 Initiatives in Academic Libraries (de Laura B. Cohen - disponible moyennant $ sur le site de l'ALA). Si quelqu'un parvient à l'obtenir d'une autre manière, merci de partager. :-)

Via Library 2.0 An Academic Perspective