2009 RLG Partnership Annual Symposium: Hearing voices: connecting with users, enhancing services (03/06/09)

"User studies have become a critical component in developing and improving services in our institutions. However, investigations into the needs of users and potential users are expensive and time consuming. This event oriented attendees to the importance of user studies, highlighted findings from recent projects of interest and utility to the RLG Partnership, and laid the groundwork for future collaboration."

A noter les présentations suivantes:

• Expectations of the Screenager Generation
• Meeting Graduate Student Needs
• Collaborative Uses in a Digital Library: The Case of Gallica Developed by the Bibliothèque Nationale de France (BnF)

(source: L. Dempsey, 22/06/09)