Electronic Journal of Academic and Special Librarianship (vol.9, n° 2, été 2008)

Introducing Learning Commons Functionality into a Traditional Reference Setting

"For the past decade the University Libraries at The University of Akron has been modifying and enhancing its services in response to changing technologies and user needs, as well as evolving campus strategies. Library efforts centered on service excellence and student success have played a leading role in the inclusion of a planned learning commons as one of the key strategic initiatives of the University. At this time the learning commons concept has been fully developed, while the proposed building renovation plan is underway. The Library, however, is utilizing key opportunities in the present to integrate learning commons functionality into its existing reference service. This article is intended as a resource to other reference departments also in the midst of planned learning commons or that are aspiring to incorporate some aspects of commons service models into their existing services."

"As distance education continues to grow in Florida, libraries are developing the resources and services to meet the needs of faculty and students. This article identifies what distance learning library services the Florida’s State University System (SUS) Libraries are providing. It concludes with recommendations for additional and improved services and identifies areas for future research in the state of Florida."

"Library 2.0 applications benefit library users by providing rich, peer-generated content that adds value to online library databases and systems. However, not all of this shared content is beneficial, for it’s possible for library users to abuse library 2.0 applications by uploading words, pictures, or other content that constitutes hate speech. Internet lawyer Christopher Wolf warns of, “ … the sudden and rapidly increasing deployment of Web 2.0 technologies to spread messages, sounds and images of hate across the Internet and around the world”. As academic libraries make available Web 2.0 systems that allow user-generated content, they must incorporate into these systems quick, effective, and consistent means of dealing with user-generated hate speech."