- Help! A simple method for getting back-up help to the reference desk
(source: Code4Lib Journal, n° 2, 24/03/08)

- College Information Literacy Efforts Benchmarks
(source: ILW, 25/03/08)
Un rapport du Primary Research Group (E.-U.). 75$

- Report from the LILAC conference: 3: blog reports
(source: ILW, 28/03/08)
- Report from the LILAC conference: 4
(source: ILW, 29/03/08)

- MLibrary 2.0: Generating Enthusiasm for 2.0 Technologies in the Academy
(source: Educause, 28/03/08)

- The Effects of Librarians' Behavioral Performance on User Satisfaction in Chat Reference Services (pdf)
(source: RUSQ via LibrarianInBlack, 29/03/08)

- Student Characteristics and Use of Library Services in the University of Uyo
- What Do Students Want?: A Focus Group Study of Students at a Mid-Sized Public University
- Self-Creation and Communal-Creation: A Philosophy of Reference Service
(source: Library Philosophy and Practice, vol. 2008)

- Elaboration d’une stratégie d’information
(source: Imark via Klog, 31/03/08)