Information Searches That Solve Problems. How people use the internet, libraries, and government agencies when they need help [ pdf ] - dernier rapport en date de Pew/Internet consacré aux résultats d'une enquête (menée aux E-U donc) qui posait la question suivante aux sondés: vers qui/quoi vous êtes-vous tournés au cours de ces deux dernières années pour obtenir des informations en cas de problème sérieux dans des domaines tels que la santé, l'enseignement, etc.?

- 58% of those who had recently experienced one of those problems said they used the internet (at home, work, a public library or some other place) to get help.
- 53% said they turned to professionals such as doctors, lawyers or financial experts.
- 45% said they sought out friends and family members for advice and help.
- 36% said they consulted newspapers and magazines.
- 34% said they directly contacted a government office or agency.
- 16% said they consulted television and radio.
- 13% said they went to the public library.

[ voir rapport complet ]

Via ACRLog

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Je viens de m'apercevoir que J.-M. Salaün a consacré ce billet à ce rapport.

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Et Lorcan Dempsey a aussi un billet sur la chose.